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Hashtag fear less

We ALL fear change and that’s OK, says Marty Wilson. I was recently lucky enough to hear Marty speak at Mental Health in the Workplace, part of the Melbourne Chamber of Commerce People in Business series. He gave an inspiring talk on change and the fear that comes along with it. It’s a theme that often comes up in the workplace when you are faced with organisational change or are considering a career change, but what I couldn’t help think is how do we learn to embrace change and see it for the good that it can be?

As if we were linked via telepathy, Marty turned to me (I am sure at this point he was speaking DIRECTLY to me) and provided some answers to the questions I was contemplating.

First he looked at the Oxford Dictionary’s definition of the word life:

The condition that distinguishes animals and plants from inorganic matter, including the capacity for growth, reproduction, functional activity, and continual change [my bold] preceding death.

Did you see what I saw? Yep, you guessed it. Continual change is a part of Life.

At this point I was thinking to myself, I’m good with change… right? I realised, not only was Marty talking to me (directly to me, again), he was talking about me. Yep, I’m not afraid to put my hand up and say, “My name is Candice and I FEAR change!”

Recognising your fears are part of the solution, Marty gave me a few tips on how to deal with them:

  1. Life is change
  2. Trust your instincts
  3. Be grateful for tough times
  4. Take more risks
  5. Make more mistakes
  6. Lighten-up

Marty followed-up with this gem:

“Imagine if you could choose to become someone who welcomes change and disruption as a normal and exciting part of business and life.” – Marty Wilson

So here’s what am I going to do: I’m going to stop imagining and start changing, change and innovation will now be my middle names. I am going to let go of the past and take a fresh approach, to work and life in general.

If I’m going to tackle the elephant in the room in my workplace, it’s our database. It’s a pretty large elephant, lives in the cloud, has a few wrinkles… I’m sure most offices have a database/system/process/technology elephant lurking about. It’s that shiny new technology that will help us to work smarter, not harder, but often feels like it’s programmed the other way around. So from now on, in my role as Operations Manager, I’m going to focus on what the technology can do for us, not what it can’t do (although a few magic tricks wouldn’t go astray).

Applying #FearLess in a broader sense, I am going to embrace all of the curve balls life throws at me, which are by dictionary definition, part and parcel with change. I am going to fear less about the doing and dive right into change. I’ll make some mistakes along the way, but that’s OK. I started last week by changing my commute from the 75 to the 48 tram. Big mistake, constantly overcrowded, can never get on, changing back today… Yep, I am all about the change now!

What changes are you going to make?

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I could have been French President…

Growing up in France, I’ve always been interested in politics, as well as the way people communicate.

I’m now an expat, but every day is still a cultural challenge, every meeting a learning experience.

As an education specialist, currently working with schools to recruit teachers, one of the first questions I always ask candidates, regardless of their level of experience, is “Why do you teach?” I’m looking for those éléments de réponse, as we say in French: I want to hear their aspirations, understand their motivation and learn why they care about their students.

Early in my career, I studied Public and Political Communication. After graduating with a degree, I worked as a project manager for a digital company. However, it was during an internship in a web agency as a 19 year old that I realised my ability to interpret what the clients were trying to say when we sat down with them for a project briefing. Those complicated design briefs which everyone struggled with, simply made sense to me. In the same way, I find I’m able work through all the strategic plans, position descriptions and resumes to find out what my clients and candidates are really looking for when recruiting today.

As a consultant, you uncover some inspiring stories from people at various stages of their careers, which often align to the growth and development of the organisation they are with, or seeking to join.

Back in France, in 2012, I had to forgo one childhood dream (the presidency) to fulfil another. I had always wanted to travel, so I left France to explore the world.

Arriving in Australia, originally to save money to travel to South America, I found my way to Broome, ended-up living there for two years, fell in love with the country and decided to stay. Living the life of a backpacker, working as host on a luxurious boat in one of the most naturally beautiful regions in WA – it’s pretty hard to beat.

I love meeting people when I travel, so eventually I met a guy, who knew someone and one conversation led to another… I moved to Melbourne and I’m now part of the Slade Executive team.

Like me, our team is passionate. We all have different reasons why we do what we do.

In the education sector, my colleagues and I have the ability to influence the growth and development of the people and the organisations we work with. When I think about why I’m really enjoying what I’m doing right now, I’d say it’s my curiosity about people that led me to recruitment. I am constantly inspired by the stories of others – whether your goal is principal or president, it’s always interesting to know what motivates people to achieve their dreams. I hope some of mine resonates with you.

So what about you, why do you do what you do?

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‘Fame fades but influence leaves an indelible mark… that outlives those who influence.’

Have you ever stopped to think how much influence you have?

Recently, I was honoured to be named in the Financial Review’s Top 100 Women of Influence in Australia.

It was humbling because I first arrived with a backpack, $200 and one way ticket to a country that offers freedom of speech and countless opportunities for everyone to exude influence.

I first learned of the nomination weeks earlier when speaking in Rome at an international women’s conference. The news arrived on my phone just as others joined the breakfast table, so naturally I briefly shared the moment.

Shortly after, one handed me some tissues and two Disprin: “I am sorry about your influenza.” Smiling but not wanting to offend, I explained that I felt fine and must have spoken too quickly for her to confuse influence with influenza.

Her kindness was a catalyst for reflection… What is influence?

Our influence may be fleeting or lasting but we are all women – and men – of influence every day in every way. We can all influence a neighbour – or a nation; a person – or a planet; a friend or a foe. Will that influence be positive or negative? Constructive or destructive? Healing or hurting?

That spontaneous gesture from a stranger in Rome was indeed a positive influence in my world that morning.

Two days later, I arrived to speak at another conference in the Middle East. Ironically, I was unable to ‘influence’ the airline to deliver my suitcase to the same city! Luckily, most essentials were in carry-on luggage and a Filipino friend loaned me her abaya (floor length black dress) which reminded me of the universal nature of kindness.

Influence is the fingerprint we leave when offering a helping hand. It is the footprint as we walk in another’s shoes. Yet even with the best intentions, we inevitably point a finger wrongly or step on someone’s toes. But the footprint we ultimately leave – with even the smallest steps we take in the direction of courage and kindness, should hopefully leave the world a slightly better place than when we first learned to walk.

Our parents held our hand as we took those first tentative steps. Many other people who influenced me for the better will never be acknowledged publically – aunties, uncles, neighbours, teachers and role models in the world of work long before I knew that term even existed in the lexicon.

Who are you going to thank for being a positive influence in your life today?

Not everyone is in a position of power within their organisation – but we all have the power to influence. May we appreciate it – and use it – wisely during this frantic festive season as we head towards the New Year.

As William James once said: “The greatest use of life is to spend it for something that will outlast it.”

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Motivation: more insight, less ra-ra

Motivation is a fickle thing. It’s a fleeting, ever wavering state of mind that is constantly preached about at work or in our personal lives. This age old question has been heavily debated and the theories abound, so how do we pinpoint motivation and moreover, what’s the answer to staying motivated?

In its most simple form, motivation is literally the desire to do things. It is the reasoning for our decisions and actions, although we may not always be conscious of it. The difficulty in staying motivated, therefore, does not come from motivation itself. Rather it comes from selecting between the things we desire now and in the future, and deciding which of these we should act on.

The problem is this is where temptation, procrastination and other distractions get involved. What can we do to fight these urges and continue to stay motivated for the right reasons? First we need to work out what type of motivation we are dealing with.

There are two main types of motivation: extrinsic motivation and intrinsic motivation. Both forms are beneficial; however, as you can probably sense, one is more effective at keeping us on track to our goals. Extrinsic motivation arises outside the individual, with behavior being driven by external rewards such as money, prizes and praise. Intrinsic motivation is the opposite, with the drive coming from within the individual. Intrinsically you engage in behaviour that is personally rewarding, such as playing a sport because you find it enjoyable or working hard at your job because you find it challenging and exciting.

I admitted in the beginning of this article that motivation can be difficult to sustain. The short answer to staying motivated in the world @work is to find an intrinsic motivator for the job you’re doing. If that’s not readily achievable, an extrinsic motivator can still help boost your morale and sustain productivity.

Even internal motivation is fleeting and can waiver over time. This is when unexpected external motivators can and should be used to further reward and recognise the work your staff are doing. One of the most effective external motivators you can implement is praising your colleagues regularly. Giving praise is especially beneficial, as it also helps to increase intrinsic motivation, which is the type of motivation most effective at keeping us on track.

Although our tendency is to focus on what tasks still need to be done, you can help motivate others with your positivity, which is another way to keep you motivated too.

What motivates you and keeps you focused? What are some of the motivational strategies that have been effective in your organisation?

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The year of the long shot

2016 has been a year that turned the tables on all of the favourites. In sport we saw outside wins by the Western Bulldogs, the Cronulla Sharks, Leicester City and the Chicago Cubs. Ireland defeated the All Blacks. In hockey, the Argentina Men’s Olympic Hockey team and the Great Britain Women’s Hockey team triumphed. On a global scale, who could have predicted Brexit… and now President-elect Donald Trump!

Common to all of these examples are the inner beliefs among team members that led to each outstanding achievement – what separates the firsts from the also rans.

Throughout my time in professional sport and the world @work, I’m constantly amazed by long shots.

I’d like to share four traits I’ve observed in all successful teams, on or off the field, which resonate strongly with me:

  • Vision – a shared belief in a common goal
  • Leadership – taking ownership of individual and team responsibilities
  • Desire – a strong will to succeed
  • Selflessness – it’s not important who receives the accolades

I am working with a well-established group in the FMCG sector at the moment whose brands are well-known to Australian and international consumers. They are in the process of rebuilding their organisational culture with a clear vision, which exemplifies these traits. Focussing on their talent, they have assessed their current capabilities, as well as the leadership potential of candidates. They are investing heavily in people who can add strength to those four traits to accelerate performance.

It just goes to show that no matter what business you are in – anything is possible.

When the adrenaline pumps, a team motivated by a shared belief comes alive and propels its own success. Witnessing such achievement is inspiring to all involved. So when you’re looking for leaders to build you teams and organisation, keep a keen eye on those four traits. You could reveal a long shot.

What are the milestone events for your organisation in 2017? Do you have the people with the Vision, Leadership, Desire and Selflessness to achieve them?

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Humpty Dumpty and the empty swimming pool

Sometimes life throws you curve balls in the most unexpected ways; curve balls that may change how you see the world, show you what you’re made of, or give you a little bit of both. Let me put some context around that.

Five weeks ago, we were having our swimming pool cleaned ready for summer. The pool was emptied, scrubbed and ready to be refilled. I was doing some maintenance around the side of the pool, so to move from one section to the next, I made a small jump onto the edge at the deep end. This proved to be a very stupid decision, I overbalanced and found myself falling into the empty pool.

As I was falling two and a half metres (it’s a very deep pool), I remember a ridiculous number of thoughts going through my mind… this might hurt a bit, but I’ll be fine… I can undo this… what is going to happen, will I get lucky and just have a few bruises, what can I do to minimise the impact? …and funnily, will I need to take Monday off work?

As I landed, I heard some nasty crunches and whilst the pain wasn’t obvious initially (thank goodness for adrenalin), I knew that things weren’t good. My feet were telling me that I couldn’t move. As if this wasn’t challenging enough, I landed in the chemicals that had just been put in for the pool to be refilled. So here I was, all busted up face down in chlorine, lying on the concrete.

I managed to commando drag myself far enough away from the chemicals to be able to breathe and I called for my husband who was, justifiably, in equal measure distressed and annoyed (“What are you doing down there, what the ‘bleep’ have you done?”). Strangely calm, I explained what had happened and asked him to call an ambulance.

Fast forward through the five hours that it took for the ambulance, fire brigade and police to arrive, get me out of the pool, take me to hospital, the x-rays, checks for chemical burns – I was in a pretty bad way. Hypothermic (it was very cold) with a completely shattered left heel and a fractured right heel, my body had gone into shock, which rendered me non-responsive to those around me.

I’ve had a month in hospital, have had my left heel surgically rebuilt, had to learn how to put weight on a broken right heel and practically relearned how to move. For someone who does everything at high pace, having to consciously assess the impact of every movement to minimise the risk of falling again has been incredibly challenging!

It’s been tough, my injuries were serious and it will be up to a year before I can walk normally. However, I’m also fortunate to have been cared for by some incredibly talented medical professionals and an exceptional support network.

I have had some very difficult days where the pain had me not wanting to move, where I’ve relived the accident over and over, which at times causes extreme anxiety. The tiredness has had me emotional and easily distressed. It’s been hard, but going back to the beginning of this story, I have a very different perspective on life.

Considering my every movement has helped me consider the impact of my actions on those around me. I no longer have the expectation that other people value the same qualities in my workplace as I do. Those small things that once irked me in the office don’t seem so important – I realise nothing should be taken for granted.

I’m still determined, focused and strong-willed, because these attributes have helped motivate me to push through and to get back to work. My job is important to me and while there is definitely an element similar to the people on the WorkSafe ads, my head and hands are fine, but for a few months my world @work means adjusting to a different physical set-up while my body gets back to full capacity.

There’s been no epiphany, just a subtle recognition of what really matters. While I wouldn’t wish what happened to me on anyone, I would urge you to take the time to focus on what is truly important. How do you want those around you to perceive you, even remember you? You never know when you’re going to be faced with your own version of an empty swimming pool.

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A healthy me means a healthy you!

Seriously, without being twee, it’s true. I admit I live a pretty healthy lifestyle: I lift weights, I eat chicken breast, love vegetables, and drink my three litres of water per day. So, when our leadership team sat down to discuss how to better look after our teams, I wasn’t there to preach. The aim wasn’t to run a boot camp and drink protein shakes every day.

How often do we feel almost at one with our desks? Working long hours we’re often tempted by quick fixes: morning coffees that seem to multiply through the day, fast food at lunch if any, afternoon sugar hits… anything we think will help to get more done. In reality, they only make things worse.

Inertia, combined with a lack of fresh air and poor eating habits, creates huge highs and lows in performance. You have probably seen it at work, affecting the mood in your office, filtering through the whole business as well. Encouraging a healthy culture across our organisations for the wellbeing of our people, is not an easy task.

Providing options allows everyone to find their comfort level.

Slade Group has committed to improve the overall wellbeing of our workforce through our Slade Wellness program, which we’ve called Healthy Me, Healthy You.

We’re providing information to allow our people to make informed decisions about their working habits and promoting a work environment that encourages a healthy lifestyle. We believe encouraging a culture of wellbeing will make Slade a better place to work, as well as enhancing our reputation as an employer of choice.

To help us on our journey, we’ve partnered with TWOSIX Wellness, a corporate wellness business who have offered some valuable insights from their past experiences with professional services firms like us. We were also joined by Chris Heddle from Melbourne Myotherapy and Remedial Massage. This week they partnered with us at the program launch, demonstrating good desk posture and stretches, breathing exercises and how to make organic coconut protein balls (which seemed to gain the most traction).

If that sounds like something you’d also like to achieve, you can model our program initiatives below. We’d love to hear about your progress.

 

Healthy Me, Healthy You
Our recipe for improving and maintaining team performance by encouraging a healthy work environment

Ingredients

  • Lots of water – drinking water reduces dehydration
  • Several portions of healthy food – try raw fruit or nuts instead of processed snack foods
  • Fresh air for good measure – go outside at least once during the day
  • 15 to 30 minutes of exercise – organise a walking group, take the stairs instead of using lifts if you can

Method
Combine ingredients with simple messages. Educate the mixture gently, don’t be too prescriptive.

Cooking
Allow ideas to bake slowly over several weeks to allow proving time. You should notice lethargy fall and concentration improving. Results will be increased productivity and happier, healthier people.

 

What wellness initiatives have you implemented in your workplace?

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What did Ita say? And what’s it got to do with anemones?

I love science, I love sea anemones and I know exactly why I am doing a PhD. I want to make a difference with my work. My beautiful friend Carly has Multiple Sclerosis, as does the irreverent comedian Tim Ferguson. They are my inspiration every day. So when the going gets tough and self-doubt creeps in, I remind myself of what Ita said as I head back into the lab and embrace every obstacle as something I just have to get around.

After nearly 10 years with Slade Group, this is my swan song blog as I leave the corporate world to pursue my PhD. But before I launch into my niche area of research, let me tell you what Ita said.

Back in March, I attended a lunch in Lismore where celebrated publisher Ita Buttrose was the guest speaker. We all know her as a successful businesswoman with an extensive media career and an Australian household name. And if the TV series Paper Giants is anything to go by, she has had a pretty tough fight to get to the top of her game.

Personally, I have never been one for taking the easy path either. In my younger years I was computer programmer, well before the information technology industry became what it is now, when even the word IT was brand new. Males certainly outnumbered females in IT in those days.

But back to Ita. She spoke about a range of achievements for women over the past few decades, including women in science. You can watch a short video of her speech from the event. I was captivated by her talk and I had a very specific question for her, which I was thrilled she took the time to answer.

My question: “I assume you had to fight every day to march to the beat of your own drum. Did you ever want to give up? How did you keep yourself motivated in your moments of self-doubt?”

Buttrose replied, “I asked myself why am I here?

Of course she knew exactly why she was there.  But it was not simply passion and determination that took her to the top, she says she loved every one of her jobs. As Editor in Chief of Cleo magazine, The Australian Women’s Weekly and the Daily Telegraph she constantly told herself, “I deserve to be here and I have every right to be here. I choose to work in this jungle.” As to the numerous obstacles she overcame on her career journey from copy girl to be the first female editor of a major metropolitan newspaper in Australia, Buttrose was emphatic in her approach. “I will just find my way around any obstacles,” she said.

So what has all that got to do with my sea change, studying marine biology? It’s another field, as with the Sciences in general, where a lack of female representation is apparent. On completing a Master of Applied Science by Research, I found my current bent as a taxonomist (specialist biologist, no relation to taxation or economist). I am currently completing a Doctorate in the field of Medicinal Chemistry studying sea anemone venoms for use in pharmaceuticals, with practical applications to treat autoimmune diseases such as MS. If that sounds like a lot of hard work, it is and I love it!

Pharmaceutical research is also highly competitive, as is access to funding. There are only about 15 specialists in my field in the entire world and I’m now one of that exclusive cohort. While it’s not unusual for PhD students to question the value of their pursuits, without a chemistry background, or any prior knowledge genetics, I’ve also had to find my way in a completely new network of people where everyone was an unknown. I certainly know something about the challenges faced when following a less-traditional career path.

That’s why Ita’s talk was exactly what I needed to hear. I thanked Ita Buttrose afterwards for her answer. One-to-one she asked me if I had self-doubts? “Every day!” I said. She reinforced her advice to believe in myself. I have every right to be where I am.

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