Blog Archives

Work ethic and the M word

Over the years as an HR professional I have seen several generations at work. Putting people in boxes goes against the grain with me – most workers defy categorisation, let me tell you!

So when people start talking about Boomers and Xers, Ys and Zs (or broadly Millennials, if you’re trying to capture those at the end of the alphabet) as clearly defined cohorts, I’m naturally suspicious. We’ve been battling the unfair assumption that those new to the workforce expect the world or don’t seem to be aware they have to earn their stripes for millennia. I have always been someone to give credit where credit is due, so I wanted to share a couple of feel-good stories to counter those stereotypes.

The chicken or the egg

Life for graduates is certainly not easy. With the number of students in higher education in Australia on the up and up, more and more are graduating, and those with similar qualifications are often finding themselves vying for the same positions. Many companies prefer to hire someone with experience, but how do you get experience if no one is willing to give you a job to get it? Sometimes it takes a little bit of creative thinking, so I’m always happy when I see graduates really taking ownership of their careers by thinking about different ways they can gain experience.

Recently I was speaking to a graduate who was desperately trying to find work to get started in their career. Like many others, they were having trouble getting a foot in the door. What about volunteering? they asked me. What a great idea! I said. Because I work with a number of Not-for-Profit organisations, I was even able to find them volunteer work in their field of expertise (IT). This graduate is now gaining valuable on-the-job experience in their field while giving back to the community. And who knows, in recruitment we often see candidates in temporary roles offered a permanent position.

Going the extra mile, or the long commute

A former colleague of mine asked me if they could introduce me to a talented HR graduate, even if it was just for a coffee and a chat. I was more than willing to do this, as you never know who you could meet. I found her to be a bright and ambitious candidate, willing to try anything to get a break. While she was impressive, I didn’t have any suitable positions I could help her with at the time.

As is often the case, a few weeks later I was speaking to a client who needed HR administration support. I arranged an interview for the candidate. The outcome – she was offered a job with the company. It sounds easy and perhaps a bit too good to be true, but when I informed the candidate that one of the details about the role was that it would be over an hour drive each way, she did not flinch. I admire that dedication. She has stuck with the company despite a long commute, which has obviously paid off – she loves her new job!

A positive work ethic means different things to different people. The next time you hear someone go off on a negative my generation vs your generation rant, don’t be afraid to challenge their perception. I’d love to hear about some of the creative approaches you have seen from jobseekers and employers to meeting current challenges in the world @work.

Tagged with: , , , , , , , , , , , , , , ,
Posted in Slade Executive

A race that will change your life

The Spartan Sprint is a 7km course that has 20 obstacles, which is a challenge for first timers and returning racers alike. The Spartan Slayers, a team comprising Diana Tanvis-Loi and Angelika Langer-Zindel from Slade Group Shared Services and Bill Sakellaris from TRANSEARCH International Australia, recently competed in the Spartan Australia Melbourne race. We spoke to the ‘Slayers after they had had time to recover and reflect on what they achieved by participating in the event.

How did you get involved in the Spartan Race?

Diana: Angelika and I were talking to Bill about our interest in Tough Mudder when Bill mentioned the Spartan Race. He had raced before and thought it would be good to do it again with us as Rookies.

Bill: Having completed two of these events previously, I was keen to participate again. The Spartan Race is mentally and physically challenging. It requires planning, preparation, training and teamwork.

What training or other preparation did you do prior to the event?

Angelika: I did more rock-climbing and tried to choose more strength base classes at gym, but I underestimated the running part, so I think I could have done better.

Bill: I trained twice a week in the gym with a weekly bike ride. The gym works on upper body strength, which is critical in the Spartan Race, and the cycling helped with my endurance.  

Diana: I hadn’t planned to customise my regular training for the Spartan Race, but it coincided with my new regime at F45, which I started in January. I’ve also been training for the 15+km course with Run for the Kids (Melbourne, 18 March). This combination definitely helped me prep for the race and I was able to do more than I normally would have been able to.

What did you find most challenging about the race?

Bill: The monkey rings, rope climb, horizontal wall scale and protruding wall were the most challenging for me. The monkey rings were particularly tough! I managed to complete ¾ of the wall, successfully climbed the rope and conquered Olympus – the protruding wall.

Diana: I have really weak arm strength so there were some obstacles that I struggled to complete. I did my best with the help of my amazing teammates. However, it was definitely a challenge for me and I found it a bit frustrating that I wasn’t able to complete every one.

Angelika: The running tired me out and did not leave me enough strength for some of the obstacles. The bucket nearly killed me, but I finished it! Next time I will follow the training instructions to be better prepared.

What surprised you about your abilities? Were you better/worse at something than you thought you would be?

Angelika: I struggled with balance and being a Yogi, wasn’t expecting that! Just because something looks easy, does not mean it really is easy!

Diana: I didn’t really know what to expect, but I was surprised most by how much strength and energy I had… I was expecting to be smashed. One obstacle that I thought would be a walk in the park for me was all about balance (think Cirque Du Soleil) and I just kept tipping over. It’s good that my dream wasn’t to be a circus performer!

Bill: Having completed the Sprint before, I knew that I could handle most of the challenges. The monkey ropes were the main issue for me in previous races and proved to be so again. This will my area of focus for the next attempt. Once I conquer this obstacle, the rest will be easy!

What did you enjoy most about the event? Would you do it again?

Diana: We completed the Sprint (rather than the Elite race), so there was less competitive pressure, which made it enjoyable. I would definitely do it again. The challenges I faced will help me target areas for improvement. I was wearing my most worn-out runners because of the mud (I threw them away after the race) but I could feel the impact that my shoes had on my performance. I won’t be making that mistake next year!

Angelika: I loved trying all the obstacles. It was really fun and I was very happy as first timer to have the option not to do the penalty burpees. Lucky me!

Bill: The event was challenging both physically and mentally, so just to be able to complete it was very rewarding. I successfully completed 90% of the obstacles, so my aim next year will be to complete all of them within a shorter time frame. Beyond that, our teamwork and the Slayers comradery made it fun. To get the most out of these events, I recommend the following:

  1. Be well prepared: train leading up to the event, know what to wear, what to eat before the race, plan for the event logistics
  2. Have a team plan: stick together, help each other through all the obstacles
  3. Change your roles: motivate yourself and the group leading up to and before the event, lead from the front at times, support from the back at times, coach your team through some of the more challenging obstacles
Tagged with: , , , , , , , , , , ,
Posted in The world @work

7 business and life lessons we can draw from Roger Federer’s #20grandslamwin

I’ve done a quick survey around the office and the streets at home, and guess what? I can honestly say I can’t find anyone who doesn’t love Roger Federer (or who isn’t pleased he just won the Australian Open last weekend). Can the Swiss tennis maestro do no wrong?

Federer’s probably the best known sportsman in the world right now. He’s just won three of the five last grand slams aged 36, which contradicts those who assume he should be too old, too slow, or simply past it. No way!

Who knows what has led to the incredible renaissance of this elite superstar? If we wind the (Swiss) clock back a little, Federer had a four year drought up until last January (2017), where he didn’t win one major at all… zero, nada, niente.

Well, this got me thinking… What can we learn from the great man’s rebirth over the past twelve months, and can these learnings have a place in the office and our lives generally?

Working in the ‘people business’ – I am an executive recruitment consultant, and a communications coach, trainer and facilitator – I’m constantly observing behaviours. Here are my observations on Roger Federer:

  1. Federer has a rock solid self-belief system. Experts say sport is played 70% above the neck. Federer’s self-talk must be awesomely positive. What do you say to yourself about yourself at work?
  2. Maintaining fitness (and winning) at 36 years of age in international sport is a massive achievement. Mentally and physically Federer works so hard. I’m told the dictionary is the only place where success comes before work. What do you need to be doing more of in your life?
  3. Federer surrounds himself with family and has a great team to train and support him. We can’t do it all by ourselves. Who have you chosen to be on your team, in your inner circle, both at work and socially?
  4. Even with #20grandslamwins, Federer still has a coach (Ivan Ljubicic). Why? He never stops learning. You could seek out a couple of wise heads to act as your business mentors or engage professional coaches.
  5. Be Smart. Federer won’t be playing every ATP tournament anymore. His body just can’t handle it. Are you making smart choices when prioritising the time you spend with clients, colleagues, family and friends?
  6. Plan B. You must have one. Federer could have crashed out after Cilic steamrolled him in the fourth set. But no, he switched it around with a better serve and a few different shots to win the fifth set. Last year against Nadal he was down a service break. Again he had to switch things around. Have you got a Plan B (or C) for when something important isn’t working for you? Think “change it up”.
  7. In post-match interviews Federer joked with commentator Jim Courier and enjoyed a laugh with comedian Will Ferrell. He said when he’s having fun, he plays better. Allowing yourself some light stress relief can enable you to keep winning – try that in the office. “Keep it classy” though!

Yes, Federer reminded me that the little things done well, done often, can get you there in the final set. As for the other big question, why does everyone love him so much? You will have to help me to explain that one (I bet he stole a block of chocolate when he was ten, but no one’s fessing up back in Switzerland)!

What have you seen when you were watching Roger Federer play? How can you apply your observations to the world @work?

Tagged with: , , , , , , , , , , , ,
Posted in Slade Executive, The world @work

Bright young old things!

“To be a genius, think like a 94-year-old.”

If you’ve ever worried about your declining IQ, take heart from this fascinating profile of 94 year old John Goodenough who, together with his team at University of Texas, has filed a patent application on a cheap, lightweight and safe battery to revolutionise cars.

How does a man born in the 1920s outsmart the millennials?

The masterful application of knowledge and problem solving is behind Goodenough’s patent. And there’s a name for it – it’s called Crystallized Intelligence. The good news: as we age Crystallized Intelligence continues to increase (whilst our IQ shows a gradual decline). Crystallized Intelligence is accumulated information and vocabulary acquired from school and everyday life. It encompasses the application of skills and knowledge to solving problems.

Fluid Intelligence (also called native mental ability) is the information processing system. It refers to the ability to think and reason. It includes the speed with which information can be analysed, and also includes attention and memory capacity.

Neuroscientists at MIT and Massachusetts General Hospital (MGH) suggest that the details on our mental acuity are far more complex than previously thought. The researchers gathered data from nearly 50,000 subjects and found a very clear picture showing that each cognitive skill they were testing peaked at a different age.

There’s little doubt that aptitude testing is prized in profiling new hires. What is less clear is the weighting we should apply to Crystallised and Fluid Intelligence for various roles, different industry sectors and on a hierarchy of leadership.

What’s becoming evident:

  • IQ peaks between 25 and 29 years old, then drifts down through the working years, with decline becoming more steep after age 70.
  • If you’re Under 25 – you should be feted for your raw speed in processing information, logic, numeric and verbal reasoning.
  • Until around age of 25, short-term memory continues to improve, when it levels off and then begins to drop around age 35.
  • Different components of fluid intelligence peak at different ages, some as late as age 40.
  • For the ability to evaluate other people’s emotional states, the peak occurred much later, in the 40s or 50s.
  • While data from the Weschler IQ tests suggested that vocabulary peaks in the late 40s, the new data showed a later peak, in the late 60s or early 70s.

Professor John Goodenough refers to himself as a ‘turtle’ who has kept on walking and meandering through life looking and picking up clues along the way. There was no ‘Big Bang’ moment for him, even though at 30 he was probably an intellectual giant. Rather, the collected wisdom and observations over his turtle life have led to that new battery patent.

“Last but not least, he credited old age with bringing him a new kind of intellectual freedom. At 94, he said, ‘You no longer worry about keeping your job.'”

Where do you think Crystallised Intelligence fits into your world @work?

Tagged with: , , , , , , , , , , , , , , , ,
Posted in The world @work

Hashtag fear less

We ALL fear change and that’s OK, says Marty Wilson. I was recently lucky enough to hear Marty speak at Mental Health in the Workplace, part of the Melbourne Chamber of Commerce People in Business series. He gave an inspiring talk on change and the fear that comes along with it. It’s a theme that often comes up in the workplace when you are faced with organisational change or are considering a career change, but what I couldn’t help think is how do we learn to embrace change and see it for the good that it can be?

As if we were linked via telepathy, Marty turned to me (I am sure at this point he was speaking DIRECTLY to me) and provided some answers to the questions I was contemplating.

First he looked at the Oxford Dictionary’s definition of the word life:

The condition that distinguishes animals and plants from inorganic matter, including the capacity for growth, reproduction, functional activity, and continual change [my bold] preceding death.

Did you see what I saw? Yep, you guessed it. Continual change is a part of Life.

At this point I was thinking to myself, I’m good with change… right? I realised, not only was Marty talking to me (directly to me, again), he was talking about me. Yep, I’m not afraid to put my hand up and say, “My name is Candice and I FEAR change!”

Recognising your fears are part of the solution, Marty gave me a few tips on how to deal with them:

  1. Life is change
  2. Trust your instincts
  3. Be grateful for tough times
  4. Take more risks
  5. Make more mistakes
  6. Lighten-up

Marty followed-up with this gem:

“Imagine if you could choose to become someone who welcomes change and disruption as a normal and exciting part of business and life.” – Marty Wilson

So here’s what am I going to do: I’m going to stop imagining and start changing, change and innovation will now be my middle names. I am going to let go of the past and take a fresh approach, to work and life in general.

If I’m going to tackle the elephant in the room in my workplace, it’s our database. It’s a pretty large elephant, lives in the cloud, has a few wrinkles… I’m sure most offices have a database/system/process/technology elephant lurking about. It’s that shiny new technology that will help us to work smarter, not harder, but often feels like it’s programmed the other way around. So from now on, in my role as Operations Manager, I’m going to focus on what the technology can do for us, not what it can’t do (although a few magic tricks wouldn’t go astray).

Applying #FearLess in a broader sense, I am going to embrace all of the curve balls life throws at me, which are by dictionary definition, part and parcel with change. I am going to fear less about the doing and dive right into change. I’ll make some mistakes along the way, but that’s OK. I started last week by changing my commute from the 75 to the 48 tram. Big mistake, constantly overcrowded, can never get on, changing back today… Yep, I am all about the change now!

What changes are you going to make?

Tagged with: , , , , , , , , , , , , , ,
Posted in Professional Support, The world @work

I could have been French President…

Growing up in France, I’ve always been interested in politics, as well as the way people communicate.

I’m now an expat, but every day is still a cultural challenge, every meeting a learning experience.

As an education specialist, currently working with schools to recruit teachers, one of the first questions I always ask candidates, regardless of their level of experience, is “Why do you teach?” I’m looking for those éléments de réponse, as we say in French: I want to hear their aspirations, understand their motivation and learn why they care about their students.

Early in my career, I studied Public and Political Communication. After graduating with a degree, I worked as a project manager for a digital company. However, it was during an internship in a web agency as a 19 year old that I realised my ability to interpret what the clients were trying to say when we sat down with them for a project briefing. Those complicated design briefs which everyone struggled with, simply made sense to me. In the same way, I find I’m able work through all the strategic plans, position descriptions and resumes to find out what my clients and candidates are really looking for when recruiting today.

As a consultant, you uncover some inspiring stories from people at various stages of their careers, which often align to the growth and development of the organisation they are with, or seeking to join.

Back in France, in 2012, I had to forgo one childhood dream (the presidency) to fulfil another. I had always wanted to travel, so I left France to explore the world.

Arriving in Australia, originally to save money to travel to South America, I found my way to Broome, ended-up living there for two years, fell in love with the country and decided to stay. Living the life of a backpacker, working as host on a luxurious boat in one of the most naturally beautiful regions in WA – it’s pretty hard to beat.

I love meeting people when I travel, so eventually I met a guy, who knew someone and one conversation led to another… I moved to Melbourne and I’m now part of the Slade Executive team.

Like me, our team is passionate. We all have different reasons why we do what we do.

In the education sector, my colleagues and I have the ability to influence the growth and development of the people and the organisations we work with. When I think about why I’m really enjoying what I’m doing right now, I’d say it’s my curiosity about people that led me to recruitment. I am constantly inspired by the stories of others – whether your goal is principal or president, it’s always interesting to know what motivates people to achieve their dreams. I hope some of mine resonates with you.

So what about you, why do you do what you do?

Tagged with: , , , , , , , , , , ,
Posted in Slade Education, The world @work

‘Fame fades but influence leaves an indelible mark… that outlives those who influence.’

Have you ever stopped to think how much influence you have?

Recently, I was honoured to be named in the Financial Review’s Top 100 Women of Influence in Australia.

It was humbling because I first arrived with a backpack, $200 and one way ticket to a country that offers freedom of speech and countless opportunities for everyone to exude influence.

I first learned of the nomination weeks earlier when speaking in Rome at an international women’s conference. The news arrived on my phone just as others joined the breakfast table, so naturally I briefly shared the moment.

Shortly after, one handed me some tissues and two Disprin: “I am sorry about your influenza.” Smiling but not wanting to offend, I explained that I felt fine and must have spoken too quickly for her to confuse influence with influenza.

Her kindness was a catalyst for reflection… What is influence?

Our influence may be fleeting or lasting but we are all women – and men – of influence every day in every way. We can all influence a neighbour – or a nation; a person – or a planet; a friend or a foe. Will that influence be positive or negative? Constructive or destructive? Healing or hurting?

That spontaneous gesture from a stranger in Rome was indeed a positive influence in my world that morning.

Two days later, I arrived to speak at another conference in the Middle East. Ironically, I was unable to ‘influence’ the airline to deliver my suitcase to the same city! Luckily, most essentials were in carry-on luggage and a Filipino friend loaned me her abaya (floor length black dress) which reminded me of the universal nature of kindness.

Influence is the fingerprint we leave when offering a helping hand. It is the footprint as we walk in another’s shoes. Yet even with the best intentions, we inevitably point a finger wrongly or step on someone’s toes. But the footprint we ultimately leave – with even the smallest steps we take in the direction of courage and kindness, should hopefully leave the world a slightly better place than when we first learned to walk.

Our parents held our hand as we took those first tentative steps. Many other people who influenced me for the better will never be acknowledged publicly – aunties, uncles, neighbours, teachers and role models in the world of work long before I knew that term even existed in the lexicon.

Who are you going to thank for being a positive influence in your life today?

Not everyone is in a position of power within their organisation – but we all have the power to influence. May we appreciate it – and use it – wisely during this frantic festive season as we head towards the New Year.

As William James once said: “The greatest use of life is to spend it for something that will outlast it.”

Tagged with: , , , , , , , ,
Posted in The world @work

Motivation: more insight, less ra-ra

Motivation is a fickle thing. It’s a fleeting, ever wavering state of mind that is constantly preached about at work or in our personal lives. This age old question has been heavily debated and the theories abound, so how do we pinpoint motivation and moreover, what’s the answer to staying motivated?

In its most simple form, motivation is literally the desire to do things. It is the reasoning for our decisions and actions, although we may not always be conscious of it. The difficulty in staying motivated, therefore, does not come from motivation itself. Rather it comes from selecting between the things we desire now and in the future, and deciding which of these we should act on.

The problem is this is where temptation, procrastination and other distractions get involved. What can we do to fight these urges and continue to stay motivated for the right reasons? First we need to work out what type of motivation we are dealing with.

There are two main types of motivation: extrinsic motivation and intrinsic motivation. Both forms are beneficial; however, as you can probably sense, one is more effective at keeping us on track to our goals. Extrinsic motivation arises outside the individual, with behavior being driven by external rewards such as money, prizes and praise. Intrinsic motivation is the opposite, with the drive coming from within the individual. Intrinsically you engage in behaviour that is personally rewarding, such as playing a sport because you find it enjoyable or working hard at your job because you find it challenging and exciting.

I admitted in the beginning of this article that motivation can be difficult to sustain. The short answer to staying motivated in the world @work is to find an intrinsic motivator for the job you’re doing. If that’s not readily achievable, an extrinsic motivator can still help boost your morale and sustain productivity.

Even internal motivation is fleeting and can waiver over time. This is when unexpected external motivators can and should be used to further reward and recognise the work your staff are doing. One of the most effective external motivators you can implement is praising your colleagues regularly. Giving praise is especially beneficial, as it also helps to increase intrinsic motivation, which is the type of motivation most effective at keeping us on track.

Although our tendency is to focus on what tasks still need to be done, you can help motivate others with your positivity, which is another way to keep you motivated too.

What motivates you and keeps you focused? What are some of the motivational strategies that have been effective in your organisation?

Tagged with: , , , , , ,
Posted in Professional Support, The world @work