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It’s not just about bringing croissants to morning tea!

Going back to see my family in France recently caused me to reflect on Australian multiculturalism. Did you realise that in Australia one in four of us was born overseas?

I was born in Bar-le-Duc, a small town in France to a French mother and Moroccan father. My fiancé is German born Russian, and we live (soon to be married) in Melbourne, Australia.

I have always been fascinated and sometimes challenged by different cultures. From a very young age, I developed an instinctive ability to adapt to other cultures. Spending my summer breaks at my grandma’s in Morocco, I was not the little French girl anymore – In my heart I deeply felt like a Moroccan girl. It has not only been adapting to another language, I even feel the tone of my voice and my facial expressions changing in different cultural situations.

However, when you move to a new country, you take it to the next level… Sometimes you find yourself completely lost, and not only in translation!

Allow me to share a memorable story from my time as a stewardess on a beautiful catamaran in The Kimberley. Freshly arrived from France, I decided to take up the challenge of working as a crew member in a team of seven. As the only woman! The challenge was real for many different reasons, but the language barrier created some hilarious situations.

There we were, on the first night on the boat and these deckhands start sharing stories about “Old Mate”. What followed was every night, when we were hanging out in the galley to do the dishes and share a beer, I would hear them mentioning their Old Mate again and again. After nearly a week, tired of being the only one who didn’t know this guy, I got the courage to finally ask, who is this Old Mate that everyone knows? In case you’re not familiar with the colloquialism, using Old Mate in place of the subject’s name in an anecdote assumes that the listener can identify them within the context – or not. Sometimes Old Mate’s a generic person who is irrelevant to the point of the story.

When I first started working in a professional environment, I thought I was doing a great job by arousing interest, soliciting for business and suggesting to clients they seduce candidates without realising the literal translation of those words and their cultural implications!

People are curious by nature, so when they notice my accent in person or on the phone it’s often a great conversation starter. I still make the occasional faux pas, but I’ve learnt how to own it by making it my point difference, whether I’m networking or socialising.

Cultural competence, in brief, is the ability to interact effectively with people from different cultures. In today’s workplaces, cultural diversity is part of everyday life. If I were to think about why embracing – actually I’d say celebrating – cultural diversity matters, I would put it in the following terms: Capturing unique talent; Boosting innovation; Encouraging productivity.

Of course your attitude towards cultural differences depends on your world view, but I would highly recommend investing in developing your cross-cultural skills… which is not just about bringing croissants to morning tea.

Given Australia’s multicultural society, how do you make the most of the different cultures in your world @work? What’s different about you that works to your advantage?

 

Interested in French style? Join me for Slade Chats with ‘French Chic’ Caroline Vosse – FrenChicTouch blogger, public speaker and entrepreneur at 6pm on Wednesday 13 June 2018. Click here  for details.

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And just like that, I’m off to a new team!

In November I’m taking on a new role with the Carlton Football Club as a full time coach in an elite sporting environment. I’ll be going from working as a corporate recruiter to working with elite sportsmen and women.

It may sound weird, but after what I’ve learnt through 2017, I feel so much more prepared for what’s to come.

Here are some key learnings from my time here with the Slade Group, let’s call it the 5 P‘s.

1/ Pace

Boy was I slow! When you start a new role you want to double check things, make sure you’re not stepping on toes and listen and learn as much as you can. Note to self: Jason, don’t over think things or double guess – you’ll learn as you go and be much more valuable learning by doing.

2/ Punctuality

Sounds simple in the professional world, but I am still amazed by the lasting negative impact of people who think it’s ok to be late, or not show up at all to interviews. This has left me with an underlying anxiety never to be late to anything myself. Or, if it’s unavoidable I’ll always call ahead and tell the truth.

3/ People

Recruiting is all about people. Every step of the way, and on every recruitment assignment I’ve dealt with people as candidates, as clients, and as colleagues. There are no widgets in the work we produce. In life we all make mistakes, can inadvertently let others down, and over time learn about our strengths and weaknesses. How we react to and handle difficult situations, is the important bit. That goes for me as well. Make the tough calls, and be honest and fair. People appreciate and respect this much more than smoke and mirrors.

4/ Preparation

Talk about added stress by not being prepared. Yes things move quickly, but systems are in place to help you cope and keep track. Use them! You’re a part of a team or better yet, a brand, and if you are unprepared that’s a bad look for all of you.

5/ Pride

One thing I quickly learnt heading into, and during, my consulting role is that there is still some stigma around recruitment. It didn’t make a lot of sense as I had never had any personal experiences with recruiters prior to becoming one. But once I started meeting with clients and candidates I learnt they were happy to share their issues. I listened. Maybe I just got lucky, but my time here at Slade Group was nothing but professional and personable. I couldn’t count how many people I’ve come across both internally and externally in the last year or so who have taught me more than any book or university ever could. As I now say when discussing who I work for, “you don’t survive as a brand in this space for 50 years if you’re not doing a lot right.”

Now looking forward

At the start of the year I set out on a new journey. I made the switch from not-for-profit to the corporate world in order to test my skills and pace in the recruitment space. I joined Team Slade and when I look back now, it’s fair to say I had little idea about what lay ahead, and it’s also fair to add that I still have a long way to go if I return one day to become a top flight senior  consultant.

Can you remember some of the Aha moments in your first year in a new role in your world @work?

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A homecoming with fresh eyes

We’ve written about the benefits of Boomerang Hires, but what’s it really like to leave a company and return again a couple of years later?

Two years ago I left Slade Group to see what life was like on the other side. Having consolidated my internal recruitment and industry knowledge in a consulting role, I went back to professional practice to work in a mid-tier accounting firm.

I learned a lot sitting at that desk. While it taught me about different operating systems and processes, I also learned something about myself – essentially that this new job was not for me; recruitment was where I wanted to develop the next chapter of my career.

In my next role I worked for a niche professional services recruitment firm, where I specialised in forensics, insolvency and corporate finance. Sounds dry if you’re outside the industry, actually a pretty exciting time for me. It allowed me to upskill, while expanding my network in the professional services sector. I grew the business, met some influential people and made many successful placements. There were even a few parties.

However over the course of leaving Slade and working in those subsequent roles, I was discovering what motivated me and finding out how I could add value to the company I worked for, as well as client organisations.

As a returning employee, you have an objective viewpoint. You’ve had the opportunity of new experiences with other businesses and the benefit of seeing your former employer with fresh eyes. For me the culture at Slade, the integrity of its leadership and the trust the brand enjoys (evidenced by longstanding relationships with clients, candidates, and former employees – myself included) were deciding factors in making my return when the time was right.

Today employees change jobs a lot more often over the course of their careers, and there is certainly an advantage to learning new skills in a new organisation that you can bring back. Culturally coming back to Slade was easy because I understood and respected its values. Flexibility and adaptability are critical in today’s market. Being agile, learning from different organisations and observing how others work has allowed me to realise new opportunities for the team I now lead. Likewise, being a knowledge specialist is equally important: clients appreciate my understanding of business support roles and my experience in industry.

When moving on from a job people often talk about the negatives that motivated them to looking elsewhere. The positives for me are always the people, colleagues and clients, where I established relationships based on the authenticity of a personal connection to the business.

Coming back to Slade was like leaving home in my early 20s. Heading off on many adventures and returning to my family home a bit older and wiser than when I left. You are much more appreciative about being looked after and having your favorite things!  At Slade my ‘favourite things’ means quality systems and processes, ongoing training, clear values, flexibility with time arrangements to pick up on life’s vagaries, and of course my colleagues and clients. When I walked in the door, it felt like my team already knew me, like I was welcomed back from a holiday.  I’m not one to get too comfortable, I enjoy taking risks, and there’s much to be done, but it’s a nice feeling to boomerang back to our Slade family.

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Posted in Slade Business Support, The world @work