Blog Archives

A homecoming with fresh eyes

We’ve written about the benefits of Boomerang Hires, but what’s it really like to leave a company and return again a couple of years later?

Two years ago I left Slade Group to see what life was like on the other side. Having consolidated my internal recruitment and industry knowledge in a consulting role, I went back to professional practice to work in a mid-tier accounting firm.

I learned a lot sitting at that desk. While it taught me about different operating systems and processes, I also learned something about myself – essentially that this new job was not for me; recruitment was where I wanted to develop the next chapter of my career.

In my next role I worked for a niche professional services recruitment firm, where I specialised in forensics, insolvency and corporate finance. Sounds dry if you’re outside the industry, actually a pretty exciting time for me. It allowed me to upskill, while expanding my network in the professional services sector. I grew the business, met some influential people and made many successful placements. There were even a few parties.

However over the course of leaving Slade and working in those subsequent roles, I was discovering what motivated me and finding out how I could add value to the company I worked for, as well as client organisations.

As a returning employee, you have an objective viewpoint. You’ve had the opportunity of new experiences with other businesses and the benefit of seeing your former employer with fresh eyes. For me the culture at Slade, the integrity of its leadership and the trust the brand enjoys (evidenced by longstanding relationships with clients, candidates, and former employees – myself included) were deciding factors in making my return when the time was right.

Today employees change jobs a lot more often over the course of their careers, and there is certainly an advantage to learning new skills in a new organisation that you can bring back. Culturally coming back to Slade was easy because I understood and respected its values. Flexibility and adaptability are critical in today’s market. Being agile, learning from different organisations and observing how others work has allowed me to realise new opportunities for the team I now lead. Likewise, being a knowledge specialist is equally important: clients appreciate my understanding of business support roles and my experience in industry.

When moving on from a job people often talk about the negatives that motivated them to looking elsewhere. The positives for me are always the people, colleagues and clients, where I established relationships based on the authenticity of a personal connection to the business.

Coming back to Slade was like leaving home in my early 20s. Heading off on many adventures and returning to my family home a bit older and wiser than when I left. You are much more appreciative about being looked after and having your favorite things!  At Slade my ‘favourite things’ means quality systems and processes, ongoing training, clear values, flexibility with time arrangements to pick up on life’s vagaries, and of course my colleagues and clients. When I walked in the door, it felt like my team already knew me, like I was welcomed back from a holiday.  I’m not one to get too comfortable, I enjoy taking risks, and there’s much to be done, but it’s a nice feeling to boomerang back to our Slade family.

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Posted in Slade Business Support, The world @work

A boomerang with many happy returns

“For employers, hiring former employees who left on good terms is a no-brainer: They know their past experience and assume they picked up some new skills to bring to the table during their time away.” – Robyn Melhuish, Business Insider.

What brings a former employee back to an organisation? I’m about to rehire a team member who left our business about a year ago. We parted on good terms: She gave appropriate notice, maintained a strong work ethic, designed and delivered a transition plan, which assisted me to replace her with a new hire who is now one of my top performers.

While there will always be a need to source externally and same role/same needs/same company vacancies are relatively unusual, we’ve had a number of people return to Slade Group at various times in their careers, myself included.

As reported in Forbes, people move on for all kinds of reasons: to further their career, to take advantage of an opportunity or to accommodate a change in personal circumstances. That said, there’s nothing wrong with welcoming back someone who left your company after a long period of service simply because they wanted to try something different.

It might surprise you that in a US Workplace Trends Survey of 1800 HR professionals, “While only 15 percent of employees said they had boomeranged back to a former employer, nearly 40 percent said they would consider going back to a company where they previously worked.” And why wouldn’t they if you’ve got a strong employer brand, a clear employee value proposition (EVP) and the culture of the organisation is a good fit?

Here are the key benefits to boomerang hires, as identified by careerrealism.com:

  1. They’re a known entity – boomerang employees have a well-known track record with your company
  2. They’re easier to train – if they’re already familiar with your company’s operations and its unique processes, they can start contributing and producing sooner
  3. Their turnover rate is lower – they know what to expect from you and your company and knowing what else is out there, they chose to come back
  4. They provide a competitive advantage – they may have gained significant insights from their time working at another company in the same industry or a different market sector

If you choose to rehire, career site Monster recommends taking the time to introduce a boomerang employee to your business as if they were a new staff member. Whilst it might take a little while to get re-accustomed to the flow of things, you can counter some of the initial awkwardness on both sides by briefing them on new projects and establishing clear expectations from the start.

I’m looking forward to our ‘new’ starter.

Have you successfully boomeranged someone as a hiring manager? Have you made a successful return to a previous employer?

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Posted in The world @work

Are you a badger or a fox?

There’s no way to dodge the digital evolution. Like winter, it’s a’coming. Our foxes know a little about a lot and badgers know a lot about a little. As organisations riding the tsunami wave of digital integration, we need badgers and foxes onboard. Those solid badgers with their deep knowledge and the agile foxes with the run of the landscape make for a healthy workplace environment.

You can probably pick the badgers from the foxes, but even the experts struggle to define digital and what qualifies subject matter experts varies greatly between organisations. The digital enabled workplace is here for you whether you’re a talented specialist with deep technical expertise or the generalist with a broad view of all areas of your organisation.

This week Slade Group brought business leaders together for a boardroom lunch to discuss Our Workplace and this Digital Economy. We presented the findings of The Australian Slade Digital Skills and Salary Survey 2015, which was the result of a year-long process conducted by Sweeney Research and involved 150 business from a broad range of sectors. At our table, executives representing banking & finance, consumer, education, professional services, marketing & advertising, news media, software development, and industrial provided some amazing insights on the digital knowledge and capability of Australian’s at work.

If you’re feeling overwhelmed by new technology, take heart. We heard even the experts find it hard to keep up. In fact business is struggling to keep up with consumers, who are ahead of the game in entertainment, buying behaviours and their social networks, often at home with multiple devices watching TV, shopping online, and interacting via social media all at once! Is getting up at 5am every day or working 80 hours per week the answer? It’s ironic that the technology designed to simplify our lives has made it infinitely more complicated, while we’re drowning in electronic noise.

The Slade survey clearly indicates a digital skills shortage will affect the competitiveness of Australian companies if we don’t act now. While others play catch up, some businesses are sourcing talent from overseas. An increasingly agile global workforce presents further challenges. Taking an open door approach is one solution to higher mobile amongst technical specialists. It’s better to train someone who leaves, than not train someone who stays.  Innovative approaches, such as encouraging employees to pursue overseas opportunities, remaining connected to alumni and fostering a culture where ‘boomerang’ hires are actively pursued are some of the solutions our participants explored.

Education and upskilling is certainly required to keep pace. Typically this is occurring organically in SMEs, who have less resources available for training. Opinion in our boardroom was changing job descriptions and roles titles are make recruiting digital talent difficult. Universities cannot change course content quick enough to capture the latest digital trends. Meanwhile, the new generation of digital natives need to be nurtured from school towards Science, Technology, Engineering, and Mathematics (STEM) if we want to improve capability as well as see diversity in our organisations in the future.

When you’re building your digital team, let alone general teams, you need to be sure you’re hiring the right people. You’ll need some badgers and a few foxes. Making sure you have the right tools to assess digital talent also takes a subject matter expert.

How is your executive addressing the digital gap? What about your Board? What strategies have you implemented to future-proof your business?

Please contact me, Sally Powell, to find out more about Slade’s research and to receive a copy of The Australian Digital Skills and Salary Survey Report.

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Posted in Slade Executive, The world @work