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When I was a Temp

I often ask friends and colleagues about their part-time jobs during their school and university years. Those experiences, what jobs they did and how they were trained, have in one or another, often led them to where they are today.

I myself worked at McDonald’s – on the front counter and in customer service at the drive-thru window. If you know me, I’m sure you can picture me in a navy blue visor and striped shirt with the golden arches logo. My dear old Dad was so proud! I’m not shy to say I was pretty good at the job. I was awarded Drive-Thru Employee of the Month twice and Employee of the Month – May 1988.

Working at McDonald’s was such great training. I learned procedures, discipline and responsibility. Sure, I was selling Big Macs, but even mopping the floor – there was a process for that – you had to do it the McDonald’s way. It was a fast-paced and structured environment, a great start to working life. My pay packet was also good incentive. I remember working out what shifts I could do to get the best hourly rates so I could buy a fabulous outfit, shoes or put a full tank of petrol in my car.

But what I liked the most about the job was the customers. I came across all sorts – from kids with their fed-up parents, to fast-food regulars and the party goers at 1am who threw pickles on the ceiling in the dining room – I can recall many encounters!

I expect it’s dealing with people in all their diversity that led me to recruitment. I still find them entertaining, to say the least. What’s really inspiring when working with temporary candidates is that sense of satisfaction – the feeling you’ve been able to fulfil someone’s needs when you get them working on one assignment, which leads to the next and the next…

Working with temporary candidates and coordinating temp jobs day-to-day makes me think about all the different types of work people do when they need flexible employment or are just starting out in their careers. It’s fascinating to learn about some of the more unusual opportunities.

Do you have a casual work story that you’d like to share?

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Posted in Professional Support, The world @work

Every temporary tells a story

Why do people like to temp? Over the years as a consultant filling temporary positions, I have met all kinds of candidates. Each one has a unique story and a different reason as to why they want short-term work. The obvious ones who we expect to find in temp roles are students, travellers, working mums (and dads). Less recognisable, but often highly proficient, are the part-timers, in-betweeners and career temps.

According to the Australian Bureau of Statistics, at last count part-time employees made up 40% of the Australian workforce, with almost 22% employed in casual roles. From my experience placing candidates in Professional & Office Support roles, I’ve profiled the most common traits of temporaries and categorised them into four groups.

The Part-timer: They’re trying to fit work around lectures or day care. Whether it’s a few days per week or peak hours, Part-timers are always in high demand. Students and working parents rule in these working situations. Finding the right job match for someone with a fragmented schedule is sometimes a challenge, however there’s always a client with an equally demanding brief. Recently I had an aspiring actor in need of 2-3 days per week to work around her auditions. Due to various scheduled audition times, she needed flexibility. After proving her value to the company, they were able to accommodate her. They love her so much, they have booked her for another 6 weeks in July.

The Traveller: Here for a good time, not a long time, they’ve arrived in Oz most often from the UK or Europe with only a backpack. Not afraid of a bit of hard work to fund their next adventure, our Travellers are highly motivated, ready to start work right now. I once had an Irish chap who was willing to do anything – I’m not joking… After a two week assignment document shredding, he had made such a great impression with his friendly and positive attitude that my client offered him a three month assignment working in their customer service team. He couldn’t believe his luck!

The In-betweener: They’re prepared to wait for just the right permanent role and they’ll temp while they hold out. That’s our In-betweeners. One candidate who comes to mind was working as an Executive Assistant for a CEO for many years. She felt it was time to move on and was looking for a career change. Temping completely re-energised her. She was able to request assignments where she could utilise her significant experience, testing new working environments without a long-term obligation. She enjoyed it so much she became a regular on my availability list, eventually settling again in a permanent role in an organisation suited to her skillset.

The Career Temp: Repeat assignments are their bread and butter and our clients will specifically request them for an assignment, over and over. Career Temps, will have a deep and meaningful relationship with us. I can think of a candidate in particular who I’ve been working with for over five years who just loves the lifestyle temping affords – the flexibility, the variety of work, the people she meets and the different industries she has been exposed to. It certainly works well for her. She’s competent and reliable, I couldn’t ask for more.

All sorts of people temp for all sorts of reasons. And most people have a story about temporary work from some stage in their career. We’d love to hear about your experiences.

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