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From Temporary to Team Leader

Many moons ago I walked through the doors of Slade Group to register as a temporary candidate. I had just come off a self-imposed two month work break and I was finally done with lounging in pyjamas and drinking wine at midday.

I decided to register for temp work, as I had no idea what industry I wanted to be in, or even what I wanted to do. You see, I have a varied career past. I’ve been a business manager, office manager, payroll manager, purchasing officer, loan writer, accounts payable, accounts receivable, executive assistant, personal assistant, receptionist, cat wrangler, Jill of all trades…

Whilst it may seem that I have jumped from job to job, I’ve actually only worked for five companies in my entire career (of, cough, 18 years, cough). I’ve been lucky enough to secure roles with privately owned businesses who have allowed me to work my way through the ranks. I’m the type who wants to learn everything I possibly can about an organisation, trying on as many hats as I can during my time. Fortunately the companies I have worked for have allowed me to do just that.

Meeting with a wonderful consultant here at Slade, who was very happy to hear about my journey and understand my need to find my next challenge, I was recruited for an internal vacancy to provide annual leave cover, starting the following week. That was five years ago!

I’ve also been very lucky to have opportunities to grow and expand on my skills by working in different roles. I’ve supported the Chairman and Managing Director, which gave me amazing insights into how Slade ticks. I’ve been a consultant for both temporary and permanent placements, allowing me to see both sides of the recruitment process. Most recently I got to spend 18 months in the role of Operations Manager. This gave me in-depth understanding about quality, compliance and procedures – all of the back-of-house functions that affect everything my colleagues on the frontline do. I am inquisitive by nature, so this was right up my alley. I thrived in an environment where I could really sink my teeth into our systems and processes, and most importantly, improve on them to create a better experience for our clients, candidates and internal staff.

Fast forward to July this year where I took on the challenge of leading The Interchange Bench. I AM LOVING IT! I love that my team and I get to spend our days placing candidates in roles that, although they may start off as temporary, can lead to permanent positions. We enjoy making good matches, which are also the right matches, not just a body to fill a chair. In fact we won’t place someone at all if they are categorically not the right fit for the job. I think that’s why we love our jobs so much, we are matchmakers and home-finders. In some ways recruitment can be like RSVP, but that’s another conversation altogether.

Am I busy? Sure. Do I still have loads to learn? Most definitely. It certainly helps that I’m surrounded by a supportive management team who are here to see me grow, learn and excel. I’m excited for things to come here at The Interchange Bench – our team is growing, the company is evolving and I’ve got an important part to play in steering us in the right direction. I’ll be team Interchange Bench for a while… After all of my previous abodes, I think I am home.

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Posted in The Interchange Bench, The world @work

Hashtag fear less

We ALL fear change and that’s OK, says Marty Wilson. I was recently lucky enough to hear Marty speak at Mental Health in the Workplace, part of the Melbourne Chamber of Commerce People in Business series. He gave an inspiring talk on change and the fear that comes along with it. It’s a theme that often comes up in the workplace when you are faced with organisational change or are considering a career change, but what I couldn’t help think is how do we learn to embrace change and see it for the good that it can be?

As if we were linked via telepathy, Marty turned to me (I am sure at this point he was speaking DIRECTLY to me) and provided some answers to the questions I was contemplating.

First he looked at the Oxford Dictionary’s definition of the word life:

The condition that distinguishes animals and plants from inorganic matter, including the capacity for growth, reproduction, functional activity, and continual change [my bold] preceding death.

Did you see what I saw? Yep, you guessed it. Continual change is a part of Life.

At this point I was thinking to myself, I’m good with change… right? I realised, not only was Marty talking to me (directly to me, again), he was talking about me. Yep, I’m not afraid to put my hand up and say, “My name is Candice and I FEAR change!”

Recognising your fears are part of the solution, Marty gave me a few tips on how to deal with them:

  1. Life is change
  2. Trust your instincts
  3. Be grateful for tough times
  4. Take more risks
  5. Make more mistakes
  6. Lighten-up

Marty followed-up with this gem:

“Imagine if you could choose to become someone who welcomes change and disruption as a normal and exciting part of business and life.” – Marty Wilson

So here’s what am I going to do: I’m going to stop imagining and start changing, change and innovation will now be my middle names. I am going to let go of the past and take a fresh approach, to work and life in general.

If I’m going to tackle the elephant in the room in my workplace, it’s our database. It’s a pretty large elephant, lives in the cloud, has a few wrinkles… I’m sure most offices have a database/system/process/technology elephant lurking about. It’s that shiny new technology that will help us to work smarter, not harder, but often feels like it’s programmed the other way around. So from now on, in my role as Operations Manager, I’m going to focus on what the technology can do for us, not what it can’t do (although a few magic tricks wouldn’t go astray).

Applying #FearLess in a broader sense, I am going to embrace all of the curve balls life throws at me, which are by dictionary definition, part and parcel with change. I am going to fear less about the doing and dive right into change. I’ll make some mistakes along the way, but that’s OK. I started last week by changing my commute from the 75 to the 48 tram. Big mistake, constantly overcrowded, can never get on, changing back today… Yep, I am all about the change now!

What changes are you going to make?

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Posted in Professional Support, The world @work