Monthly Archives: March 2017

Shift happens… Drift happens…

Last week the Financial Review invited me to their two day top-tier business summit – possibly because it was on International Women’s Day and last year they included me in their Top 100 Women of Influence.

As I headed home on the Manly ferry, I reviewed my notes from the array of presentations. Fairfax CEO Greg Hywood had kicked off proceedings, commenting that “no one has the luxury of being passengers on the plane” in our world of constant disruption.

As ferry passengers, we found ourselves amidst disruption of a different kind when the gear box broke and we drifted for about the same amount of time it would take to fly to New Zealand!

This provided more than ample time to reflect on the two days of information. Indeed – shift happens! As drift happened and day turned to night, this baby boomer became somewhat cynical of the rhetoric that had been espoused by the Prime Minister, other political leaders and CEOs of established corporations about infrastructure, and I longed for innovations championed by those in the new economy only hours earlier…

  • David Rohrsheim, CEO of Uber ANZ, quoted that 25% of people under 25 in Victoria don’t have a driver’s licence and prefer a simple click to get a car to take them from A to B. He also undoubtedly thought about Uber afloat, as two strangers and I considered collectively calling a water taxi, but of course there was no safe way to exit the large ferry. Driverless cars – and boats – aren’t far off.
  • Don Meij, CEO of Domino’s pizza, spoke of drone delivery. I spoke at their conference a couple of years ago and emailed him that he might also consider a captive market on stranded ferries.
  • Tim Fung of Air Tasker might have been able to more quickly send a tradesman with the necessary spare parts to repair the ferry malfunction.
  • Michael Cannon-Brookes of Atlassian and Adrian Turner of CSIRO, both with a no-nonsense approach, predicted that 40% of jobs won’t exist in the future, but new ones would emerge.

So rather than vent on Sydney Ferries for a poor contingency plan on this occasion (and to be fair, they’re usually pretty good) we’ll likely only have some nameless/faceless programmer to blame in future.

Ironically, when speaking at a conference to one of the world’s leading technology companies only the day before in a presentation titled “Shift Happens – Seize the Adventure”, I’d cited the need to combine high tech with high touch… old fashioned communication and listening while we surf the waves – or surf the web.

Sometimes the more things change, the more they remain the same, so that’s why organisations need to do more than pay lip service to educating and empowering their human capital. Other information that may be of interest:

  • Jennifer Westacott, Chair of the Business Council – “100,000 Chinese visitors in 2000 and 1.2 million last year” (the two who threw up on the ferry won’t likely return).
  • Angus Grigg, Financial Review correspondent – China is tackling corruption and their leader may soon be more powerful than Chairman Mao. Companies wishing to do business there shouldn’t be seduced by the size of the market or social media, but need to build long term relationships. “Rather than be overwhelmed by 1.3 billion customers there, stick to quality and test market on the local Chinese community here.”
  • Anthony Pratt, Chair of Visy, is the largest Australian employer in the USA and sells boxes to Amazon because they were ready with recycled materials at about the same time as the documentary An Inconvenient Truth was released and businesses had to meet eco standards. He said success wasn’t that complicated: “Look after your best customers. Look after your best people. Make a profit. Collect debt. Be persistent. Listen to the man on the street.” After talking with his factory workers in Ohio, he placed a $100,000 bet on Trump to win weeks before the election and more than quadrupled his money. Hmm, I’m not advocating that, but what I also found interesting about his presentation was that he had hand written notes rather than the slick PowerPoint of many of the major corporates – maybe that’s a difference between a private and a public company in terms of risk taking and speech making.

After three hours on the ferry, most devices had flat batteries, so passengers actually spoke to each other.

Likewise, my key takeaway from the event was a couple of meaningful conversations at breaks, rather than those superficial encounters when someone simply launches into their elevator pitch and thrusts a business card at you like conference confetti.

I missed an 8PM teleconference with Singapore, even though another passenger kindly offered me his phone, of course all contact details were in mine. When it recharged two hours later, the first text was from my bank saying my credit card had been hacked, so they cancelled it, and the auto debit for my WiFi provider was due at midnight, so it was about to be cut off.

Even my Fitbit battery gave up the ghost on the ferry, so by this stage, I wasn’t even sure I still had a pulse!

As my head finally hit the pillow, I recalled a speaker from CSIRO saying they were on the cusp of being able to slow down the ageing process – by turning off a gene – and wondered if maybe we could all, regardless of age, simply slow down… just a little.

Shift happens… Drift happens… Keep your spirits afloat in the turbulent waters of change.

Featured image: Jonathon Hall‏, twitter.com/jon_hall79

 

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It’s networking, but not what you think!

Jenny comes from a disadvantaged family in Asia. She had to work to help her single mum with living costs so she could afford to send her to school. Jenny will never forget a primary teacher who paid for her school fees. Jenny loved school and this teacher inspired her to become a teacher herself.

This was just one of the many stories shared at our first Teachers Meetup of the year, which Andrew Barr and I hosted early in March.

Slade Teachers MeetupTeacher Meetups provide an opportunity for teachers to get together outside of the school environment, share their experiences and yes, network with their peers. As recruiters we focus on candidates when they need a new challenge, but we also care about experience in their current roles, their previous positions and the journey they take as their career in education progresses.

Here are some of the stories that we heard (names have been changed):

Laura’s parents were teachers. Like many children, she had initially resisted following in her parent’s footsteps. Later in life she came to realise that learning was integral to her upbringing and teaching was in her blood.

Eric is a former teacher. It can be a tough job and his years of teaching were physically and mentally demanding. He wanted to share his story with others in the profession to help teachers take care of their personal wellbeing and prevent burnout.

Claire became a teacher because she loved the French language (I can’t blame her for that). No matter how much you enjoy teaching, it takes a lot of energy. It wasn’t long before her passion for the subject was equalled by her care for the students.

Networking therefore, can simply be sharing a moment.

One reason I push myself to go to networking events is because, as you’ve just read, sharing your experiences with others is empowering. It boosts your confidence, nurtures affinity with peers, and makes you feel less isolated. As a former Principal, Andrew highlighted the collaborative and supportive actions of peers and colleagues as essential to teaching. In a teacher’s world, networking is about learning from each other to improve your ability to help students along on their learning journey.

After the meetup a few teachers went for dinner together to celebrate a recent VIT (Victorian Institute of Teaching) registration amongst the group.

What about you, why should you network?

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Cure the Sunday afternoon blues

“It generally started about 3pm on Sunday afternoon, irrespective of rain, hail or shine and the activity or people I was with at that time. I’d start thinking of the next day and my shoulders would instantly tense up, I’d start snapping at my kids and/or wife and increasingly become more taciturn and grumpy as the day progressed. This would happen every Sunday and started to have a real impact on my quality of life, family relationships, and started to limit the activities I would do Sunday afternoon and evenings.”

Sound familiar? It’s an unfortunately common situation for highly pressured executives. A candidate once shared this personal story with me, which fortunately became a wake-up call to consider a career change.

I recognise that it’s rare to find individuals who bound out of bed on Monday mornings – naturally most people would prefer to be at leisure than go to work. Of course our level of motivation varies with the demands of our role, our clients or customers, and our employer. However, despite the inevitable peaks and troughs that can affect your job enjoyment, intense and sustained angst about work is not normal. Left unchecked, it can lead to long-term damage to our health, including stress, pressure on relationships with family, friends and colleagues, and a reduced work/life balance.

On the surface this individual seemed to be in the ideal work situation: he was in a key leadership position within a successful global blue chip organisation, earning an impressive wage, on a fast-track path to further success and growth – but it was just not right for him.

I appreciate that it’s not a simple matter to change jobs. Financial considerations, geographical location, time available to job seek, or your personal situation can be constraints.  If this sounds like you, consider these alternative strategies:

  • Speak up. Have an honest discussion with your manager and/or HR about revisiting the aspects of your job that cause you angst. Do these need to be delegated or shared with others in the team? Is your workload achievable within the resources and parameters provided? Do you need further training and mentoring to help you perform your job?
  • A sideways step could be an option if you like your company, but the role or your direct manager is not a good fit. Is there any opportunity to move to another role or division within the company?
  • If your employer and/or company culture does not align, but you enjoy your role, network across your industry through LinkedIn, industry forums and seminars, even former colleagues who have left to join competitors. Make yourself known throughout the sector, whilst maintaining your professionalism and remaining discreet about your intentions. This could lead to a direct approach to you to consider a job should an appropriate role arise.
  • Consider investing in additional training and/or studies that will further your professional development and enhance your employability to other organisations. This is particularly relevant if you are looking to pursue a field outside your current area of expertise. It also serves to demonstrate your commitment to self-improvement and continuous development.
  • Have a confidential discussion with a recruitment firm who specialise in your sector/job of choice. Whilst this should be implicit, emphasise the need for the recruiter to respect your confidentiality and ensure your resume is only sent out to prospective employers with your approval.

Whilst it might be a work in progress, you will find that the simple act of taking control of your work situation can improve your outlook and with this perspective, allow you to enjoy your whole weekend.

As for the candidate mentioned previously? After taking a leap of faith, he did change jobs and has continued to progress his career with another organisation better suited to his style. He has also joined that rare group of individuals who look forward to Mondays.

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Hashtag fear less

We ALL fear change and that’s OK, says Marty Wilson. I was recently lucky enough to hear Marty speak at Mental Health in the Workplace, part of the Melbourne Chamber of Commerce People in Business series. He gave an inspiring talk on change and the fear that comes along with it. It’s a theme that often comes up in the workplace when you are faced with organisational change or are considering a career change, but what I couldn’t help think is how do we learn to embrace change and see it for the good that it can be?

As if we were linked via telepathy, Marty turned to me (I am sure at this point he was speaking DIRECTLY to me) and provided some answers to the questions I was contemplating.

First he looked at the Oxford Dictionary’s definition of the word life:

The condition that distinguishes animals and plants from inorganic matter, including the capacity for growth, reproduction, functional activity, and continual change [my bold] preceding death.

Did you see what I saw? Yep, you guessed it. Continual change is a part of Life.

At this point I was thinking to myself, I’m good with change… right? I realised, not only was Marty talking to me (directly to me, again), he was talking about me. Yep, I’m not afraid to put my hand up and say, “My name is Candice and I FEAR change!”

Recognising your fears are part of the solution, Marty gave me a few tips on how to deal with them:

  1. Life is change
  2. Trust your instincts
  3. Be grateful for tough times
  4. Take more risks
  5. Make more mistakes
  6. Lighten-up

Marty followed-up with this gem:

“Imagine if you could choose to become someone who welcomes change and disruption as a normal and exciting part of business and life.” – Marty Wilson

So here’s what am I going to do: I’m going to stop imagining and start changing, change and innovation will now be my middle names. I am going to let go of the past and take a fresh approach, to work and life in general.

If I’m going to tackle the elephant in the room in my workplace, it’s our database. It’s a pretty large elephant, lives in the cloud, has a few wrinkles… I’m sure most offices have a database/system/process/technology elephant lurking about. It’s that shiny new technology that will help us to work smarter, not harder, but often feels like it’s programmed the other way around. So from now on, in my role as Operations Manager, I’m going to focus on what the technology can do for us, not what it can’t do (although a few magic tricks wouldn’t go astray).

Applying #FearLess in a broader sense, I am going to embrace all of the curve balls life throws at me, which are by dictionary definition, part and parcel with change. I am going to fear less about the doing and dive right into change. I’ll make some mistakes along the way, but that’s OK. I started last week by changing my commute from the 75 to the 48 tram. Big mistake, constantly overcrowded, can never get on, changing back today… Yep, I am all about the change now!

What changes are you going to make?

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